Responsive Repairs

Our sister company Fortem undertakes 400,000 responsive repairs each year to homes on a 24/7 basis using our 1,400 strong directly employed workforce.

Get in contact with Fortem by emailing Claire Holland

Working with local authorities and housing associations, our teams are local to each contract and carry out a range of repairs including plumbing, electrics, gas, plastering, decorating, carpentry and joinery, flooring, roofing, fencing, paving and communal and external repairs.

On our contract with Orbit Heart of England, we provide 24/7 housing maintenance services to over 16,000 homes crossing the central England belt from our client’s offices in Stratford Upon Avon. Since the contract commenced in March 2014 we have delivered in excess of 40,000 responsive repairs in addition to the 5,300 communal repairs.

Cyclical inspection and preventative maintenance

Cyclical maintenance programmes are important for keeping housing stock up to standard and preventing gradual deterioration while reducing the number of daily repairs on a property.

Depending on the component these programmes are undertaken every one, five or 10 years. Elements can include replacement of rainwater pipes, guttering and fixings, external painting and decorating of masonry, concrete, render and timber, and internal painting and wallpapering of timber and walls.