Birmingham , West Midlands
Full Time , Permanent
Reference number: INT00151
We are very pleased to be recruiting a Operations Manager to join our brand new offering in the West Midlands based from our Central Birmingham office at Two Snow Hill and the project workload in the surrounding area. Candidates will align themselves with our commitment to customer service, quality and our culture
You will be joining a supportive company that will develop your career and hope to offer you a career of a lifetime.
Operations Managers for Willmott Dixon Interiors are responsible for driving project performance in terms of delivery, compliance and profit.
Our Operations Managers manage either an individual large-scale project or up to 2/3 projects at various stages at any one time.
You will have full control of multiple projects with overall responsibility of the teams and the Health, Safety and Environment. You will support site teams to meet project goals and plan, programme and set strategies for all elements of the projects. We hope to offer you a career of a lifetime.
We look for excellent construction knowledge and an ability to understand the critical detail and sequence, ensuring projects are thoroughly planned from design through to procurement and completion.
You will be instrumental in planning resources for projects in collaboration with the other members of the project as well as project resource requirements for future workloads.
Ideally you will have an organized, practical approach and the ability to build strong teams, working closely with both clients and consultants to deliver quality projects.
Our Operations Managers take projects from tender stage through to interview and final completion.
As the specialist interiors arm of the Willmott Dixon Group we are currently involved in some major projects with individual values to circa £55m. These include some major refurbishments to listed and landmark buildings, flagship stores for luxury brands, and educational & medical institutions.
We operate in a number of key sectors including; commercial, medical, government and education and we would look for either specialists or a mix of sector experience.
You will be ensuring there is sustained growth by developing relationships with existing clients and develop and implement the project business plan with the key members of the site team.
Key responsibilities of the role include:
Manage the overall operational and commercial aspects, delivering projects safely, on time, within budget and to the highest quality whilst exceeding our customers’ expectations.
Develop, nurture and manage client relationships and create opportunities for repeat business.
Promote and maintain the highest standards of health, safety and environmental management.
Develop, nurture and manage supply chain relationships.
Recruit and develop team members.
Provide input on tenders and bid submissions
Share best practice and drive continuous improvement.
Based in Birmingham with a diverse and wide ranging mix of expertise and experience, Willmott Dixon Interiors deliver nationwide construction projects across the Commercial, Hotel, Leisure, Retail, Education and Health sectors. No matter the scope or scale of the project, our people are the best in the business and have the specialist knowledge required to rise to any project challenges that may come their way. From structural refurbishments, to heritage buildings, or projects below £2million, we have the right people to deliver a project we can all feel truly proud of.
Essential and Desirable Criteria
To be successful in the role you will be able to demonstrate:
A track record of successful delivery of projects and resolving technical, operational and contractual issues and / or disputes.
Managing teams and customers, including the supply chain, direct employees and consultants.
Reading and accurately interpreting contract documents, programmes, drawings and technical specifications and ensuring project team(s) understanding of drawings and technical specifications.
Controlling costs, timing and quality in line with targets.
Model behaviour that shows respect, helpfulness and co-operation. Recognise your own strengths and limitations, and reflect regularly on your own experiences and performance.
understand people’s needs and motivations and adapt your personal style accordingly.
respond positively and with resilience to setbacks.
Understand and address stakeholders' needs and expectations and articulate a vision that generates excitement, enthusiasm and commitment, recognise when there are conflicts, acknowledge the feelings and views of all parties, and redirect people’s energy towards a common goal, inspire trust and commitment from others, share, and encourage others to share, information and knowledge.
Manage multiple demands without losing focus or energy, and set demanding but achievable objectives for yourself and others. take personal responsibility for making things happen and find practical ways to overcome barriers, identify strengths, weaknesses, opportunities, changes in circumstances and threats to current and future work; and generate imaginative and innovative solutions, adjusting plans and activities accordingly. Constructively challenge the status quo and seek better alternatives. Initiate systems to gather information and manage knowledge effectively, efficiently and ethically.
Willmott Dixon Interiors embraces diversity in the workplace.
A competitive salary, excellent benefits, opportunity for you to develop your career and reach your full potential but most importantly come and join a happy place to work and a company that prides itself on its customer focus and family ethos.
Willmott Dixon Group is one of the UK’s largest privately-owned construction business.
Founded in 1852, we are one of the country's most recognisable brands for the built environment.
Willmott Dixon Interiors is the interior fit-out specialist of the Willmott Dixon group.
We are the home of high quality fit-out, design and interior refurbishment. We have the experience, expertise and resources to fulfill every kind of project nationwide – from £250,000 to £55 million.
Willmott Dixon was the first major contractor to win a Queen’s Award for Enterprise in the category of sustainable development in 2014 and has also just received the award in the category of Promoting Opportunity for its work in promoting social mobility. We have also been recognised for outstanding investment in communities with a CommunityMark from Business in the Community.
Willmott Dixon was ranked as the 4th Best Company to work for by the Sunday Times in 2019. We offer you a bright future, one where you will have the opportunity to develop your career with a fast moving, forward thinking company, who will recognise and reward your achievements.